The second shift your office never hired.
Turns missed home-service leads into booked jobs. Piperook responds, qualifies, and gets the next step moving before a competitor does.
See the handoffNew inquiry
Emergency HVAC
“Our heat just stopped. Is there any chance someone can come today?”
Automated handoff
From “hello” to booked
Reply in 14 seconds
“We can help. What kind of system do you have?”
Qualify the service call
Need, urgency, and availability captured for the team.
Place it on the calendar
Appointment confirmed and reminder queued.
The missed-lead tax
You already paid for the lead. Keep the job.
Most contractors do not need another database. They need the gap between a new inquiry and a human follow-up to stop costing them work.
Follow the full lead pathMeet the lead where it lands
Capture website forms and social-channel inquiries in one response flow.
Ask what the office needs to know
Qualify service type, urgency, and fit before your team spends time on the handoff.
Keep the conversation alive
Send reminders, re-engage unbooked inquiries, and ask for the review after the work is done.
The Piperook handoff
A tighter route from first hello to five-star review.
Your team keeps the craft and the customer relationship. Piperook takes care of the moments that tend to disappear between jobs, calls, and closing time.
Catch
Website forms, social messages, and calls become one clean lead stream.
Reply
A helpful response goes out in seconds, while the intent is still warm.
Qualify
The right questions sort urgency, service type, and fit before the handoff.
Book
Qualified prospects move into your established booking workflow.
Follow through
Reminders, re-engagement, and review requests keep the relationship moving.
Built around the tools you already trust.
Piperook is set up and tuned around your operation — not handed over as another dashboard to learn. Keep your booking, estimates, Google Business Profile, and accounting workflows in the loop.
Plan the handoffFits the way the work moves
When the next lead comes in
Give every inquiry a fair shot.
Tell us where leads are slipping through today. We will map the response and booking handoff around your team.